Our private UTI service offers a streamlined assessment, diagnosis, and prescription process for adults with uncomplicated symptoms. After a secure online consultation with a qualified clinician, you may receive an appropriate antibiotic prescription or symptomatic advice, depending on clinical need. We prioritise confidentiality, clear guidance on medication use, and follow-up instructions. If symptoms suggest a more serious condition, we will advise urgent in-person care. Our service is designed for convenience while maintaining clinical safety and evidence-based prescribing practices.

Following your assessment, clinicians provide personalised treatment plans tailored to your symptoms, medical history, and any drug allergies. Where appropriate, a recommended antibiotic will be prescribed with dosing, duration, and safety information. For those not requiring antibiotics, we offer symptomatic treatment and self-care advice. We include guidance on when to seek urgent help and provide follow-up options if symptoms persist or worsen. All consultations are documented and available to you securely so you can review treatment recommendations at any time.

While many uncomplicated UTIs are diagnosed clinically, your clinician may recommend urine testing in specific scenarios, such as recurrent infections, treatment failure, or atypical symptoms. A urine sample can identify the causative bacteria and its antibiotic sensitivities, helping to refine treatment. If tests are needed, we will advise on the correct collection method and arrange for laboratory analysis where appropriate. Test results are reviewed by the clinician and used to adjust therapy if required, ensuring the most effective and targeted care.