Private Urinary Tract Infection (UTI) Service
Fast, confidential support for uncomplicated urinary tract infections, from assessment and treatment advice to aftercare support.
What Is the Service?
A Complete UTI Care Service
Our Urinary Tract Infection (UTI) service supports patients experiencing symptoms of uncomplicated lower urinary tract infections.
During your consultation, a healthcare professional will assess your symptoms, review your medical history, determine whether treatment is suitable, and provide advice to support your recovery.
The service combines:
✓ Clinical assessment
✓ Appropriate treatment options
✓ Self-care guidance
✓ Safety-netting advice
✓ Follow-up support where required
How The Service Works
Clinical Assessment
A trained healthcare professional will review your symptoms, medical history, allergies and current medicines to determine whether this service is suitable for you.
Your consultation helps identify whether treatment, self-care advice or referral to another healthcare provider is the most appropriate option.
Treatment
Where appropriate, suitable treatment options may be recommended following your assessment.
Treatment decisions are based on your symptoms, clinical history and current guidelines.
Aftercare And Support
We provide clear advice to support your recovery, including:
✓ How to take your treatment correctly
✓ Symptom relief and self-care advice
✓ Ways to reduce the risk of future UTIs
✓ Possible side effects to look out for
✓ When to seek further medical help
Who Is The Service Suitable For?
Who can use our UTI service?
The service may be suitable for adults experiencing symptoms commonly associated with an uncomplicated UTI, such as:
✓ Burning or discomfort when passing urine
✓ Needing to urinate more frequently
✓ Increased urgency to urinate
✓ Cloudy urine
A healthcare professional will assess your suitability before any treatment is recommended.
When we may refer you elsewhere
Your safety comes first
Some symptoms may require further investigation or urgent medical attention.
You may be advised to seek alternative medical support if you have symptoms such as:
Fever or feeling generally very unwell.
Pain in your back or side.
Pregnancy.
Recurrent UTIs.
Symptoms suggesting a more complicated infection.
Our healthcare professionals will guide you on the most appropriate next step.
When testing is appropriate
Urine Testing
While many uncomplicated UTIs are diagnosed clinically, your clinician may recommend urine testing in specific scenarios, such as recurrent infections, treatment failure, or atypical symptoms. A urine sample can identify the causative bacteria and its antibiotic sensitivities, helping to refine treatment.Test results are reviewed by the clinician and used to adjust therapy if required, ensuring the most effective and targeted care.
Medicines we may prescribe
Nitrofurantoin
A commonly recommended first-line antibiotic option for eligible patients with uncomplicated urinary tract infections.
Trimethoprim
An alternative antibiotic option that may be considered where nitrofurantoin is unsuitable or not appropriate.
Key Service Points
Your healthcare professional will discuss the recommended treatment with you, including how to take it, possible side effects, and when to seek further medical advice.
Please note that antibiotics are not suitable for every urinary symptom, and treatment will only be provided where clinically appropriate following assessment.
Quick online consultation
Private prescription delivery
Advice on symptom relief
Clear follow-up plan
Privacy and safety first
Confidential, Clinically Responsible Care
Confidentiality is central to our private UTI service. Consultations are conducted securely, and prescriptions are issued only after clinical assessment by a qualified clinician. We follow evidence-based guidelines to ensure safe and appropriate antibiotic use. If at any point your symptoms indicate a more serious infection or complications, we will advise immediate in-person evaluation and co-ordinate care as needed.
FAQ
Frequently asked questions about private UTI care, prescriptions, and safety.
How long until antibiotics take effect?
Many people notice symptom improvement within 24–48 hours, but complete resolution may take several days. If symptoms worsen or persist beyond 48–72 hours, seek follow-up.
Can I get a prescription without testing?
Yes for uncomplicated cases a clinician may prescribe based on history and symptoms. Testing is advised for recurrent, complicated, or treatment-resistant infections.
Are consultations secure and private?
Yes. Consultations are conducted through secure channels and patient information is handled confidentially in line with data protection standards.
When should I seek urgent care?
Seek immediate care if you have high fever, flank pain, vomiting, blood in urine, dizziness, or signs of sepsis.
Can I use the service for recurrent UTIs?
We can assess recurrent UTIs but may recommend in-person evaluation or urine cultures to determine underlying causes and long-term strategies.